User Instruction Manual

User Instruction Manual

Introduction

Welcome to Telli Health API. We have made it very straight foward for you to place orders with us. Please note that this API is designed for single device orders. It is not designed for bulk device orders. If you would like to order devices in bulk, please contact your sales representative.
We have two APIs, one for development and one for production. URLs and API keys are located below.

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Development URL

https://dev-orders.tellihealth.com/orders

^

Production URl

https://orders.tellihealth.com/orders

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Development x-api-key

hmoofA7tlK5osUBmk5oko7o9UAO65MTn9iZdqSgC

^

Production x-api-key

owNiXQVJiQ4mrMqhFvutB52ZL0c4xIuw62QZyHW6

When an order is placed, we will automatically bill the credit card you have on file. Note it is important to ensure your Credit Card is always up to date and your Credit Card provider is aware that Stripe under the name Telli Health will be processing orders as fast as your API sends requests. If your credit card is declined your order will not process.

Sample Web Post Explanation

Sample Json For Order

Headers
x-api-key <PROD OR DEV API KEY>

{
“CUSTOMER-KEY”: “<YOUR CUSTOMER KEY>”,
“City”: “New York”,
“First Name”: “Joe “,
“Last Name”: “Smith”, “Phone”: “5552224444”,
“Quantity”: “1”,
“Reply URL”: “https://<YOUR URL>”, “SKU”: “U807”,
“State”: “NY”,
“Street”: “123 Willow St”, “Zip”: “10001”
}

Sample Json Responses

For every order we will send you back three (3) separate responses. They will always entail the Last name of the customer we are shipping to and the order number. We will always respond with your customer key in the header as x-api-key.

Initial Response

Headers
x-api-key <YOUR CUSTOMER KEY>

{
“Last_Name”: “Smith”,
“order_number”: “335717”
}

Tracking And Device ID (IMEI) Of Order

Please note we only send secondary orders as they are processed. If you placed an order and you do not receive a response please reach out to support@tellihealth.com.

Headers
x-api-key <YOUR CUSTOMER KEY>

{
“Last_Name”: “Smith”,
“device_id”: “864475044912857”,
“order_number”: “335717”
}

Headers
x-api-key <YOUR CUSTOMER KEY>

{
“Last_Name”: “Smith”,
“order_number”: “335717”,
“tracking_number”: “447511785852”
}

Skus Currently Supported

Charges

We charge the following

$12 for shipping up to three (3) units.

$2 insert for your 8.5X11” company insert (optional), if you have not opted for an insert we will include a telehealth insert at $0.

$0.25 per API order.

Tax for Florida and Texas (based on shipping destination).

Subscriptions

For any device orders, you will be automatically signed up for auto renewal of connectivity services 365 days after your initial order. if you would like to cancel your subscription, please email support@tellihealth.com and note that termination of subscription will terminate the SIM card in your device. This is not recommended, unless the device is no longer in use.