Custom RPM Metrics That Align with Your Clinic’s Goals

Remote Patient Monitoring (RPM) is powerful—but only when success is defined on your terms. At Tellihealth, we know that metrics aren’t one-size-fits-all. That’s why we tailor our RPM reporting to fit your clinic’s specific goals, challenges, and patient population.

For some, success means fewer ER visits. For others, it’s stronger patient engagement or meeting value-based care targets. No matter your focus, we make sure you’re measuring what truly matters.

1. Why “Plug-and-Play” Metrics Fail

Many RPM vendors offer cookie-cutter success promises like:

• “We’ll reduce readmissions by X%.”
• “You’ll save Y dollars per patient.”
• “Guaranteed Z outcomes in 90 days.”

But these claims often ignore your real-world context. A solo practice has different goals than a large health system or FQHC. At Tellihealth, we start with one question: What does success look like for you?

2. We Build Metrics Around You

We work with:

• Independent practices
• Federally Qualified Health Centers (FQHCs)
• Accountable Care Organizations (ACOs)
• Hospitals with risk-based contracts
• Large multi-site systems

Here’s what that looks like:

For ACOs & Health Systems:

• ER visit reduction
• Risk-adjusted cost of care
• Quality performance benchmarks
• System-wide engagement rates

For Small Clinics:

• Patient adherence rates
• Staff time savings
• Patient satisfaction
• Continuity between visits

Every Tellihealth Partner Gets:

• Monthly metric dashboards
• Patient adherence reports
• Real-time alerts on interventions
• Dedicated success reviews

3. A Strategic Partnership, Not Just a Platform

Your custom metrics journey begins with a personalized kickoff session. Our account managers learn about your goals, patient population, and staff capacity. Then we:

• Map KPIs to your goals
• Set up custom dashboards
• Review results and adapt monthly

You’re never left with a spreadsheet you don’t understand. We interpret the data and turn it into action.

4. Real-Life Impact from Tellihealth Metrics

Primary Care Clinic – Goal: Improve Patient Satisfaction

• Avg. response time for patient messages
• % of patients recognizing their care team
• Hours of staff time saved monthly

Outcome: 87% of patients felt more supported; 10+ hours reallocated per month.

Regional Health System – Goal: Reduce ER Visits

• CHF and diabetes RPM enrollment
• Adherence tracked via RPM devices
• 30-day unplanned hospitalizations

Outcome: 22% fewer ER visits in 6 months.

5. Flexible Metrics for a Changing Healthcare Landscape

Whether you're shifting care models, navigating staff shortages, or adjusting to new reimbursement rules—your metrics should evolve, too. We scale and adapt your reporting as needed, helping your RPM program stay relevant and effective.

6. Clear, Visual Reporting Everyone Understands

No more buried insights or confusing spreadsheets. Tellihealth delivers:

• Clean dashboards
• Visual trend tracking
• Outcomes linked to specific actions
• Easy-to-share reports for boards, payers, or execs

7. More Than Metrics: A Complete Ecosystem

Custom reporting is just one part of the Tellihealth experience. We also provide:

• Nurse-led patient outreach
• Full-service device logistics
• Automated alerts for abnormal vitals
• Staff training and onboarding

We don’t just deliver data—we deliver impact.

You Define the Destination. We Build the Roadmap.

With Tellihealth, you're never boxed into someone else’s success metrics. We listen, adapt, and help you track what truly counts.

Whether your priority is lowering costs, improving outcomes, or strengthening patient trust, we help you measure—and achieve—it.

Ready to build an RPM program that fits your clinic?

Book a meeting with our team today and let’s customize your success.