Active Patient Participation in Remote Patient Monitoring (RPM)

Remote Patient Monitoring (RPM) depends on active patient participation to work effectively. At Tellihealth, we believe empowering patients with the tools and education to monitor their health builds a true partnership between patient and provider—leading to better outcomes and stronger adherence.

Let’s explore how this engagement model works in a post-PHE (Public Health Emergency) world and how accuRPM, Tellihealth’s remote monitoring platform, keeps patients informed, adherent, and supported throughout their care journey.

The Role of Patient Participation

RPM is not just about devices—it’s about data, behavior, and accountability. Patients who are actively involved in managing their vitals at home (like blood pressure, glucose, weight, or oxygen levels) are more likely to adhere to treatment plans, recognize warning signs early, and stay engaged with their providers.

With Tellihealth’s 24/7 monitoring, patients become partners in their own care, fostering confidence and building long-term health literacy.

Adherence and Compliance: Meeting CMS Guidelines

As the PHE winds down, CMS requirements for RPM have resumed:

• CPT Code 99454 mandates at least 16 successful days of physiological data transmission every 30 days.
• Patients who haven't had a visit in the past 12 months must undergo an initiating visit for RPM enrollment.

Studies show 20–40% of patients typically fall short of the 16-day rule without a robust engagement strategy. That’s why Tellihealth built accuRPM to support adherence from day one—with technology, automation, and engagement tools that keep patients on track.

Boosting Patient Engagement

Tellihealth understands that RPM success relies on consistent communication and positive reinforcement. Our engagement program includes:

• Automated SMS Reminders for readings, appointments, and medications
• Monthly Vital Reports mailed directly to patients to review progress
• Fun Incentives like a Bingo program with real prizes to encourage regular device use
• No-Cost Consumables to remove financial barriers for patients and providers
• Customized Health Sheets from Krames to educate patients about specific conditions

These features don’t just improve compliance—they create trust, transparency, and momentum throughout the care cycle.

Prevention, Intervention & Long-Term Wellness

Engaged patients recognize early warning signs and seek care faster. That’s why RPM works best when patients are educated and supported. Through real-time alerts, secure messaging, and continuous provider-patient communication, Tellihealth enables early intervention that prevents hospitalizations, reduces complications, and improves quality of life.

Beyond immediate care, our platform ensures continuity of care. By tracking trends over time, providers can adapt treatment plans, detect deterioration early, and personalize long-term strategies for wellness.

Why Engagement Matters Post-PHE

With the emergency waivers gone, RPM is returning to its roots: structured care, compliance, and outcomes. But that doesn’t mean care should be harder—it should be smarter. Tellihealth’s focus on engagement ensures that providers meet reimbursement criteria while giving patients the support they need to succeed.

We believe RPM is only as effective as the participation it inspires.

A Call to Action

RPM isn’t just a service—it’s a partnership. And that partnership thrives when patients feel heard, involved, and capable. At Tellihealth, we make this vision a reality by combining technology with humanity.

Ready to level up your RPM program?
Schedule a meeting today!