Subject: Pricing Update Related to Recent Tariff Changes

Dear Valued Tellihealth Device Customer,

We’d like to inform you of a recent development that is impacting our operations. The
introduction of new tariffs is affecting our supply chain.

At Tellihealth, we are committed to providing the highest-quality devices at fair and accessible
prices. However, these tariffs have introduced significant cost pressures that require us to
temporarily include a tariff surcharge.

Temporary tariff surcharge : $35/device

This adjustment is not a decision we’ve made lightly, but it is necessary to ensure we can
continue delivering the reliable Remote Monitoring solutions you depend on, without any
interruption in service or quality.

Please know that this pricing change is temporary and will only remain in place for as long as
the current tariffs are in effect. We are actively monitoring the situation and exploring every
available option to minimize the impact on our customers.

We are committed to keeping you informed and will continue to provide timely updates if further
changes are required.

Thank you for your understanding and continued partnership with Tellihealth. We remain
focused on delivering exceptional telehealth solutions during this time and beyond.

Best regards,
The Tellihealth Team